Professional Experience
Lead Project Manager, EMEA — Enterprise SaaS & Technology Delivery
Cheetah Digital by Marigold · Madrid · Jan 2022 – Feb 2026
Led high-risk, multi-workstream enterprise SaaS projects across EMEA, with accountability for delivery outcomes, budget performance and executive stakeholder relationships.
- Reduced cost overruns by 40% and compressed timelines by 43% on a key account through change-control discipline and stronger delivery governance.
- Increased client satisfaction by 35% for PepsiCo and 50% for Smartbox Trade by stabilising delivery and managing stakeholder expectations proactively.
- Managed scope, risk and financials across simultaneous projects, with clear escalation paths to executive sponsors.
- Automated recurring PM workflows using n8n, Make and Airtable, and applied LLMs to risk analysis and reporting — saving 3–4 hrs/week.
- Mentored project managers and drove continuous improvement across the EMEA delivery team.
- Clients — PepsiCo, Smartbox Trade, Hiscox, Arsenal FC, Aviva Ireland, The White Company, Reach PLC, Kraft Heinz
Senior Project Manager, EMEA — Enterprise SaaS & Technology Delivery
Cheetah Digital by Marigold · Madrid · Jul 2019 – Jan 2022
Delivered enterprise SaaS projects end to end across EMEA as the primary client delivery contact, coordinating cross-functional teams and stakeholders across multiple countries and time zones.
- Owned the full project lifecycle from discovery through deployment and post-launch stabilisation.
- Ran requirements workshops, translating business needs into platform configuration and delivery plans.
- Partnered with solution architects and customer success to drive adoption and operational readiness.
- Clients — Tiger Brands (South Africa), TradeInn, Riu Hotels, MetLife Spain & Portugal, Idealista, Leroy Merlin, Thomas Sanderson
Senior Manager, Client Onboarding & Implementation
Cheetah Digital by Marigold · Madrid · Sep 2016 – Jul 2019
Co-built the client onboarding and implementation function in Spain alongside the Country Delivery Manager, defining delivery processes and leading a team of Solution and Technical Architects.
- Cut cost overrun from ~150% to ~105% and reduced average delivery from 7 to 4 months through a requirements matrix and change-control framework.
- Contributed to delivery standards and implementation frameworks later adopted across the EMEA organisation.
- Designed onboarding workflows, reporting frameworks and performance KPIs used across the team.
- Clients — Prensa Ibérica, Riu Hotels, Real Madrid, Emailing Networks
Technical Project Manager
Experian Marketing Services · Madrid · Dec 2013 – Sep 2016
Delivered SaaS and MarTech platform implementations end to end, coordinating data engineers, solution architects and technical architects across all workstreams.
- Managed budgets and timelines for Single Customer View builds, including data cleaning and enrichment.
- Cut operational task time by 25% and reduced report generation time by 50% through automation.
- Provided pre-sales technical scoping for new opportunities.
- Clients — Unidad Editorial, Leroy Merlin, Idealista, AON, Cortefiel, Grupo Inditex
Technical Account Executive
Experian Marketing Services · Madrid · Aug 2011 – Dec 2013
- Managed 50+ enterprise client accounts across finance, retail and telecommunications.
- Coordinated cross-channel campaign delivery and technical client requirements.
- Supported technical pre-sales for Vodafone, Banco Santander, Decathlon and Estée Lauder.